Role Overview

Tassel Planner is seeking an Operations Coordinator to own order fulfilment, product assembly, inventory accuracy, and stockist coordination.

This role has two halves.

Fulfilment: getting every order out accurately, beautifully packed, and on time.

Production: hand-assembling our journals, bookmarks, inserts, and personalised items to brand standard.

Our products are premium. Customers notice everything. This role is where that standard is either upheld or lost.

Work Structure

• Full-time, in store. Monday to Friday, 9:00am to 6:00pm
• Location: Plot 13 Hunponu Wusu Street, Lekki Phase 1, Lagos
• During peak season and event weekends you may be required to work a Saturday, with a weekday off in lieu
• Occasional remote work may be permitted at the COO's discretion
• Additional hours may be required during peak season and pop-up events

Key Responsibilities

1. Order Fulfilment & Quality Control

• Personalise products according to confirmed order details
• Pack orders neatly, accurately, and to brand standard
• Quality-check every single order before dispatch